3600 Wheeler Ave
Alexandria VA 22304 (3rd floor)
Number of Interns: 2
Mentor Information:
Jo-Anne Munroe
Director
I am the Director of the department where we answer both 911 calls and non-emergency calls for law enforcement and fire/EMS.
Contact Information:
See your Internship Instructor.
What types of work will the intern perform?
The intern will shadow various members of the department which could involve some filing and answering of phones. Due to the critical nature of our job some of the functions will only be observational and not the performing the actual job functions since this requires extensive training and certifications to perform the these functions of the positions within the department.
What might a highly motivated intern experience while working for your organization?
They will experience the level of training required for the positions within our department which include calltaker, dispatcher, squad supervisor, operations manager, deputy director, director, management analysis/human resources, IT and how it functions within our environment, radio engineers, quality assurance and training division. Depending on meeting times during this internship student could be exposed to various meetings with City Managers Office, fire department, police department, human resources and visit to our antenna sites that operate the radio system for all of emergency services and many city departments.
Skills Needed on a Scale of 1 to 5
1 – almost never 2 – seldom 3- sometimes 4 – often 5 – almost always
Math=1
Reading=4
Lifting=1
Technology=5
Communication with Clients=5